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Administrative Assistant – Sales & Marketing Group

General Job Description
The position requires performing various on-going tasks, as well as special projects in the following areas: Sales Support, Customer Service, Trade Show Support, New Product Development, and others, as required. Key duties include: create professional sales presentations; create and maintain sales follow-up databases; create graphs and charts using sales data as well as geographic and demographic information; handle consumer, customer and broker inquiries and requests; process Purchase Orders; coordinate annual Trade Shows; and help proof-read/edit new product label and sales support materials.

Sales Support
Prepare materials necessary for customer meetings and trade shows, including, but not limited to:
• Proposals
• Graphic representation of sales data
• Databases
• Catalog Sheets
• Product samples
• Invitations
• Mailouts
• Information packets
Identify key decision-makers and buying windows at target accounts. Initiate/Coordinate follow-up correspondence as required by Sales Dept. Communicate with and support broker network regarding material/info requests, sales follow-up, etc. Maintain Sample Room and process all sample requests and mailouts.

Customer Service
  • Process purchase orders from customers
  • Trouble-shoot/handle any issue w/Purchase Orders (i.e. extensions, back-orders, etc.)
  • Handle incoming calls from customers and consumers
  • Read and respond to incoming consumer correspondence
  • Process all incoming MSDS requests
  • Maintain account files
Trade Shows
  • Complete registration packets and handle payment
  • Provide list of participants and dates attending
  • Coordinate pre-show mailouts and post-show follow up
  • Prepare all products and sales materials necessary
  • Coordinate travel, lodging, meetings, entertainment, etc.
Minimum Job Requirements
  • Three years experience in position requiring high level of organization skills, computer proficiency, and direct customer contact preferred.
  • Demonstrated mastery of MS Office, e-mail, Internet.
  • Excellent written and interpersonal communication skills.
  • Diligence, superb attention to detail.
  • Ability to work with minimum supervision.

 

 

 

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