Frequently
Asked Questions
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on each individual question
to expand and contract the
answer.
1. Can I still use AirUp even if my tire is not completely flat?
Yes. AirUp may be used on a partially deflated
tire with success. Simply follow the directions
on the can for proper inflation. Be sure to check
the tire pressure when you’re done and adjust as
necessary by adding or releasing air until it’s in
the normal operating range, as specified by the
owner’s manual.
2. After using AirUp, should I add more air to my tire?
You can add air, if necessary. Simply follow the
directions on the can for proper inflation. After
putting AirUp into the tire, immediately drive your
vehicle slowly for 5-8 miles to allow the sealant
to spread evenly and optimize sealing and inflation
pressure. Head to a gas station to check the tire
pressure and adjust as necessary by adding or releasing
air until it’s in the normal operating range, as
specified by the owner’s manual.
3. While using AirUp some product got on the wheel, how can I best remove it?
The sealant we use in AirUp is really, really good.
Second to none, actually, which means it’s not easy
to clean up, unlike the sealant used in older technology,
water-based tire sealant products.
That being said, it’s not impossible to clean off AirUp
sealant from your wheels. The general rule of thumb is
the sooner you start cleaning, the better the chance of
removing everything off your wheels. The best and least
abrasive way is to wipe off the sealant with a clean cloth
and some “elbow grease.” Usually, that’s enough to clean
up the mess. If not, try some baby oil or WD-40. If that
doesn’t work, you might try a non-flammable brake parts cleaner,
which usually contains a stronger chemical solvent that should do
the trick. Be sure to test these stronger methods on an
inconspicuous part of your wheel to make sure they don’t somehow
damage the finish.
4. Should I repair my tire after using AirUp?
It’s a good idea to have a professional check your tire
to make sure it’s still OK to drive on. Sometimes a tire
may be damaged to the point it’s unsafe even though you
may still be rolling down the road on it. Following the
directions on our can, take your vehicle to a professional
tire technician and have them look over the tire. Many
large tire retail chains will inspect your tires for free.
We can’t make a blanket statement here to tell you whether
you should repair your flat tire. Every situation is unique,
which is why we tell you to have a professional give you an
opinion. In many cases, we’ve found that simply using AirUp
as directed is enough to stop the tire leak so it’s no longer
a problem. But, since we’re not there looking over your shoulder
at your tire, you’ll have to rely on your local tire technician
and your good sense on whether you should have that tire repaired
or not.
5. Will AirUp cause tire imbalance?
No. Actually, when used as directed, AirUp helps maintain tire
balance by spreading out on the inside of the tire in such a way
to counterbalance any minor imbalance that may already be present
in the tire. This is very different from the older technology,
water-based tire sealant products. In those products, about a half
a cup (or more) of water is left sloshing around on the inside of
your tire, which actually contributes to tire imbalance especially
during “start and stop” city driving.
We think the whole issue of problems with tire imbalance was born
in the era when older technology, water-based tire sealant products
were the only game in town. Everybody made them that way (we did too)
and, well, they made car tires wobble.
AirUp, on the other hand, is a new breed of tire inflator and sealer
product, different enough that the U.S. Government gave us a patent
for it. It’s made without water, so there’s nothing sloshing around
on the inside of your tire causing tire wobble.
6. Will AirUp cause wheel corrosion problems?
Water in contact with metal can make things rust. Since there’s
no water in AirUp, well, that answers the question, doesn’t it?
On the other hand, the water found in the older technology, water-based
tire sealant products used by virtually all our competitor’s could cause
some rusting to take place when in contact with wheels for a long time.
7. Will AirUp freeze?
Everyone knows that water freezes at 32 degrees. Of course,
there are things you can mix with water to keep it from freezing
until a lower temperature. That’s generally what’s done in the
older technology, water-based tire sealant products – a little
anti-freeze is mixed with the water to lower the temperature where
it will start freezing by a few degrees.
Since there’s no water in AirUp, well, that eliminates half the battle.
The stuff we use instead of water freezes at about 30 degrees colder
than water. We tested it in our laboratory freezer and outside in the
winter weather with good results. Mind you we live in Texas, so all bets
are off in the Antarctic!
8. MSDS
9. ANY OTHER QUESTIONS OR CONCERNS?
A Customer Service Associate at IQ can be contacted by one of three ways:
1) We are always ready to respond to inquiries sent to us using our
ON-LINE FORM.
2) You can also speak with an associate at IQ by calling (281) 444-6454 and asking to speak with a Customer Service Associate.
Our office hours are 8:00 am – 5:00 pm CST Monday through Friday.
3) We are also happy to respond to regular US Mail sent to us at:
IQ PRODUCTS COMPANY
16212 STATE HIGHWAY 249
HOUSTON, TX 77086-1014
ATTN: CUSTOMER SERVICE
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